Profile, connections and following

Your profile page, connecting with members, following people and topics, and blocking.

46 answers · Search the help centre

Where is my profile page?

Your profile is at urnextdoor.com/users/ followed by your username. To open it, press your picture at the top of any page and then your name, or press View profile in Settings, Profile.

What does my profile show?

The top shows your photo, banner, display name, @username, tagline, reputation, join date, location, one link, and your follower and connection counts. Below are your bio, the services and job openings you posted, an Activity section with your posts, questions, answers, MCQs, polls, comments, likes and images, the experience, education and skills from your CV when it is public, and the communities you created.

How do I edit my profile?

Go to Settings, Profile, change your display name, tagline, bio, location, link, avatar or banner, and press Save profile. On your own profile you can also edit your name, bio, photo and banner straight from the page with the pencil and Edit banner buttons.

What is the difference between my tagline and my bio?

Your tagline is a short headline, up to 200 characters, shown next to your name on your posts, answers and profile. Your bio is the longer "about you", shown only on your profile page.

How do I change my profile photo?

In Settings, Profile, under Avatar, choose a built-in avatar, keep your initials, or upload your own photo, then press Save profile. Photos can be PNG, JPG, GIF, WebP or AVIF, and are saved as WebP.

Why is my Google photo my profile picture?

If you signed up with Google, your Google profile picture becomes your avatar. It stays hosted by Google, so your browser loads it from Google each time it is shown. Replace it any time in Settings, Profile.

How do I change my profile banner?

In Settings, Profile, under Profile banner, pick a gradient, choose a colour or upload your own image. You can also press Edit banner on your profile.

Can I change my username?

No. Usernames cannot be changed. Your username is in your profile address and is what people type to mention you. You can change your display name at any time in Settings, Profile.

What is the difference between my username and my display name?

Your username is your unique @handle, used in your profile address and in mentions, and it cannot change. Your display name is the name people see beside your posts, and you can change it whenever you like.

Who sees the location on my profile?

Anyone who opens your profile. The location is only what you type in Settings, Profile; Ur Next Door does not use GPS and does not work out where you are from your internet connection. The city on your profile is also used to show you jobs and services in that city in your For you feed.

What is the Activity section on my profile?

It lists what you have shared, in tabs: Posts, Questions, Answers, MCQs, Polls, Comments, Likes and Images. Only tabs with something in them are shown. Anyone can view it, apart from your My tests and Archived tabs, which only you see.

What is the Archived tab on my profile?

It shows the posts, questions, answers, polls and MCQs you archived outside any community. Only you see it. To show an item again, open it and choose Unarchive from its menu. Archiving hides an item but does not delete it, and items archived inside a community are listed on that community's page instead.

Who can see my profile?

Anyone on the internet, with or without an account. Your display name, username, bio, tagline, photo, banner, location, link and reputation are public, and search engines and AI tools may show them.

Can I make my profile private?

No. Profiles are public. You can choose who sees your connections list, who can send you connection requests and community invites, set your CV to Private, and block people. Leave out anything you do not want public.

What happens when I follow someone?

Their new posts, questions, polls, MCQs, services and jobs show in the Following tab of your home feed, and they are told you followed them. Following is one-way: they do not have to follow you back.

What does Connect do?

Connect sends a connection request, a two-way link like a professional network. The other person can accept or decline. Sending a request also follows them, and when they accept they follow you back.

What is the difference between Follow and Connect?

Follow is one-way and needs no approval: you see their new content. Connect is two-way: the other person must accept, and then you are connected and follow each other.

Use Follow for people whose content you like and Connect for people you know or work with.

Can I follow communities and topics as well as people?

Yes. You can follow a member, a community or a topic (hashtag). Their new items show in your Following feed.

Is following a community the same as joining it?

No. Following only brings a community's items into your feed. Joining makes you a member so you can take part, and joining also follows it. In ask-to-join and private communities, only members see the content.

How do I send a connection request?

Open the person's profile and press Connect. The button changes to Requested until they answer.

Where do I see my connection requests?

Open Connections. It shows Requests received, Requests sent and Your connections.

How do I accept or decline a connection request?

Press Accept or Decline on the request in Connections or on the person's profile. Declining is not announced to the sender.

How do I cancel a connection request I sent?

Press Requested on the person's profile, or next to their name under Requests sent on Connections, then confirm Withdraw. The other person is not told, and you can send a new request later.

How do I remove a connection?

On their profile, press Connected and choose Remove connection, or press Remove next to them on Connections. Either person can do this, and you can reconnect later with a new request. Follows are kept, so unfollow too if you no longer want their content.

What happens if we both send each other a connection request?

If they have already sent you a request, pressing Connect accepts it, and you are connected straight away.

Why does it say "This user is not accepting connection requests"?

That member has set who can send them connection requests to No one. You can still follow them.

Why can't I follow or connect with someone?

"Connection is not available with this user" or "Cannot follow this user" means one of you has blocked the other. "User is not available" means the account is no longer active. You cannot follow or connect with yourself either.

How do I stop people sending me connection requests?

In Settings, Preferences, set "Who can send you connection requests" to No one and press Save preferences. People can still follow you.

Who can see my list of connections?

You choose in Settings, Preferences under "Who can see your connections": Everyone, Logged-in members, Only my connections, or Only my followers. You always see your own. The number of connections on your profile is shown to everyone.

Why can't I see someone's connections?

Each member chooses who can see their connections list. If they limited it to their connections, their followers or signed-in members, you see it only if you are in that group.

How do I control who can invite me to communities?

In Settings, Preferences, set "Who can send you community invites" to Everyone, Only my connections or No one.

How do I unfollow someone?

Press Following on their profile, on their card, or next to them on your Following page; it switches back to Follow. They are not told when you unfollow.

Where can I see everyone and everything I follow?

Open your Following page. It lists the people, communities and topics you follow.

What are mutual connections on a profile?

They are people who are connected both to you and to the member whose profile you are viewing. When you are signed in and share any, the profile shows a mutual connections line; open it to see who they are.

How do I find people to follow or connect with?

Browse the People directory, which lists members ranked by reputation, or search for a name. Typing @ in search looks for people. The home feed and the welcome steps after you sign up also suggest people.

What does "viewed your profile" mean?

A signed-in member opened your profile. You get at most one such notification per person per day. Visitors who are not signed in are not shown.

Will someone know I looked at their profile?

Yes, if you are signed in: they can get a "viewed your profile" notification with your name, once per day, unless they turned that notification off. Viewing while signed out does not notify them.

How do I stop profile view notifications?

In Settings, Preferences, under Notifications, untick the boxes in the Profile views row and press Save preferences.

What does the verified badge mean?

A tick next to a name shows the Ur Next Door team has verified the account. Blue is a verified individual or creator, gold a verified commercial organisation, and gray a verified government or multilateral organisation.

How do I get a verified badge?

Badges are given by the Ur Next Door team. There is no form to apply for one, and a badge cannot be bought today because paid plans are not on sale yet. See Pricing for the planned plans.

How do I block someone from their profile?

Open their profile, press the three-dot menu and choose Block, then confirm. Blocking removes any connection or follow between you. The same menu has Report user. See everyone you blocked in Settings, Blocked.

Why does a profile say "This user's content is not available to you"?

One of you has blocked the other, so their content is hidden from you. If you blocked them, the profile says so and you can unblock from its menu.

What do the follower and connection numbers on a profile mean?

Followers is how many people follow that member. Connections is how many accepted two-way connections they have.

Why am I following someone I never followed?

Some actions follow people for you so that updates reach you. Placing a booking or applying for a job follows the provider or recruiter and their community, and sending or accepting a connection request follows the other person. Joining a community also follows it. You can unfollow any time.

Why does my profile have a View CV button?

It opens your main CV, the one your profile shows. Your first CV is public by default, and you can set each CV to Public, Unlisted (only people with the link) or Private.