Communities

A community is a group of people and posts around one topic, such as an exam, a hobby or a profession.

Each community has its own home page with its posts, questions, polls, MCQs, tests, services, jobs and members, at its own web address like name.urnextdoor.com. You can browse them on Communities.

No. Joining a community is free, and there is no limit on how many communities you can join.

You only need an Ur Next Door account and to be signed in.

Open Communities to see every community you are allowed to see, with the largest first.

You can also search for a topic on the search page and open the Communities tab of the results. Private communities are not listed for people outside them.

Open the community and press Join. For a public community you become a member at once.

If the button says Request to join, the community's admins have to approve you first. A private community can only be joined by invitation.

You need an Ur Next Door account to join a community, so pressing Join without being signed in opens the sign-in window.

Signing up is free. One sign-in works on the main site and on every community's own address.

It means the community is set to Ask to join, so its admins approve each new member.

After you press it, the button shows Requested until an admin answers. You get a notification when your request is approved.

Open the community and press the Requested button, then confirm. Your request is cancelled.

On a computer the button changes to Withdraw when you point at it.

There is no fixed time. Each community's own admins decide when to approve requests.

You get a notification if your request is approved. If you are waiting a long time, the community may not be active, so you can look for another one on Communities.

No. Ur Next Door does not send a notice when a request is declined, only when it is approved.

If the Requested button is gone and you are not a member, your request was declined. You can ask again by pressing Request to join.

You can only join a private community if its creator or one of its admins invites you.

The invitation shows on your Communities page and on the community's page, where you can accept or decline it. There is no way to ask to join a private community.

It is probably private. Private communities are hidden from the Communities page, from search and from anyone who is not a member.

Opening its address shows a not found page unless you are a member or have been invited. Ask your friend to ask one of its admins to invite you.

The community is set to Ask to join. Anyone can find it and see who its members are, but only members can read its posts and other content.

Press Request to join, and once an admin approves you, the content opens for you.

Open Communities. Your invitations are listed at the top under Your invites, each with Accept and Decline.

You can also open the community itself and press Accept invite. You become a member as soon as you accept.

The invitation is removed and you do not join. Nobody is notified that you declined.

If you change your mind later, someone in that community's admin team can invite you again.

Go to Settings, Preferences and change "Who can send you community invites" to Only my connections or No one.

Anyone you have blocked can never invite you.

On Communities, open the My communities tab. It lists every community you are a member of, the ones you started included, with the largest first.

Communities you are only invited to are not in this list. They show above the tabs under Your invites.

It lists the communities you follow, so their posts show in your home feed.

Joining a community follows it for you. A private community you follow but are no longer a member of is not shown.

Joining makes you a member: your name shows in its member list, and the community is followed for you, so its posts show in your home feed.

Depending on your role, membership can also let you post there. Following a person or a topic is separate from connecting with a person.

They show in the Following tab of your home feed, because joining a community also follows it. The communities you belong to also help pick your For you feed.

You can also open the community at any time to see everything posted there, sorted into tabs such as Posts, Questions and Polls.

Open the community, press the Joined button, choose Leave community and confirm.

You stop being a member straight away. You can join again later, in the same way as anyone else.

Leaving does not delete anything you posted. Your posts, questions and other items stay in the community.

You can still edit or delete your own items from their pages if you want them gone.

The creator of a community cannot leave it. If you no longer want it, you can delete it from Community settings, General.

If you want someone else to own it instead, contact the Ur Next Door team on the Contact page, because only the team can transfer ownership.

No. Removals are not announced. If the Joined button is gone, you are no longer a member.

In a public community you can join again. In an Ask to join or private community you need approval or a new invitation.

Yes, in most cases. Your name and role appear in the Members tab of each community you join.

In a public or Ask to join community, anyone who opens the Members tab can see it. In a private community, only its members and people invited to it can.

Open the community and go to its Members tab. It shows each member's name, username and role.

Admins and the creator also see join requests and the tools to invite, change roles and remove members there.

It counts active members only. People who were invited but have not accepted, and people waiting for their request to be approved, are not counted.

Public: anyone can read it and join at once. Ask to join: anyone can find it, but only members can read its content, and admins approve each request. Private: only members can see it at all, and people join by invitation.

Only public communities can appear on Google.

There are four: member, editor, admin and creator.

A member can react and comment. An editor can also post in the community. An admin can also change its settings and manage its members. The creator, who started it, can do everything, including making people admins and editing or deleting anything posted in the community.

As a member you can read its content, react with like or dislike, and comment.

Posting, asking or answering questions, and making polls, MCQs or tests in the community need the editor role or higher.

Only editors, admins and the creator can post in a community. New members join as members, who can react and comment but not post.

If you see "Only this community's editors can post here", ask one of its admins to make you an editor.

An admin or the creator of the community has to give you the editor role from its Members tab.

There is no button to apply, so ask one of them directly, for example in a comment on one of their posts.

An editor can post, ask and answer questions, and make polls, MCQs and tests in the community. Editors can also edit services and job posts listed in the community.

Editors cannot change the community's settings or manage its members.

An admin can do everything an editor can, and can also change the community's settings and manage members: invite people, approve or decline join requests, remove members and editors, and switch people between member and editor.

An admin cannot act on other admins or the creator, and cannot make anyone an admin.

The creator can do everything an admin can, and can also make members admins. The creator can edit or delete any post, question, poll, MCQ or answer in the community, and delete any comment.

The creator also sees what each item's author sees, such as who voted in a poll, and is the only person who can delete the community.

Only the creator. Admins can manage members and editors, but they cannot make anyone else an admin.

To do it, the creator opens the Members tab, presses the Role button next to the person and chooses Make Admin.

Open the community's Members tab, press the Role button next to the person and pick the new role.

Admins can switch people between member and editor. The creator can also make someone an admin or take admin away. The person gets a notification when their role changes.

You can only manage people below your own role. An admin can manage members and editors, but not other admins or the creator.

Only the creator can change or remove an admin.

Open the community's Members tab and find your name. Your role is shown next to it.

The community's header does not show anyone's role, it just says Joined for members.

Answering a question inside a community needs the editor role or higher, the same as posting there.

You can still react and comment. Ask an admin of the community to make you an editor if you want to answer.

Anyone who is signed in and can see the post can comment on it. In a public community that means any member of Ur Next Door.

In an Ask to join or private community, only its members can see the posts, so only they can comment.

The community's creator can. They see Edit and Delete on every post, question, poll, MCQ and answer in the community, yours included, and they see what you see as its author, such as who voted in your poll.

The creator cannot move your item out of the community, and archiving it stays with you. On services and job posts listed in the community, its editors and admins can edit them too.

Yes. The creator of a community sees what the author of an item in it sees, such as a poll's results and who voted for what, and who chose which answer in an MCQ.

Admins and editors do not get this. The creator cannot move your item out of the community, and archiving it stays with you.

Not from the settings. Only the Ur Next Door team can transfer ownership of a community.

Contact the team on the Contact page and say who should become the new owner. Meanwhile, you can make that person an admin so they can manage it.

Sign in, open Create in the menu and choose Community. In the Start a community box, type a name and press Create community.

Your community opens straight away at its own address. You can add a description, icon, banner and everything else later from its settings.

Any signed-in member of Ur Next Door can start a community.

You become its creator, the role with the most control over it.

There is a daily limit on how many new communities one member can start. When you reach it, Ur Next Door shows this message.

Nothing is wrong with your account. Try again after a day.

A community created from the Start a community box starts as public.

You can change it at any time in Community settings, Preferences, under Status: Public, Ask to join or Private.

A community name can be up to 70 characters and use only letters, numbers and spaces. Letters in any language work, Hindi included.

Symbols such as &, ', - and emoji are not allowed.

Your community name has a symbol in it, such as &, an apostrophe, a dash or an emoji. Remove it and save again.

For example, write "Asha Bakery" or "Ashas Bakery" instead of "Asha's Bakery!".

Yes, names in Hindi and other languages are allowed. But the community's web address is made from English letters and numbers, so a name with none of them cannot make an address.

If you see "Use letters or numbers in the name", start the community with a name that has some English letters or numbers, then rename it in Hindi in Community settings, General. Renaming does not change the address.

Another community already uses the web address your name would get. Each address can belong to only one community.

Try a slightly different name, for example add your city or a word like "group" or "club".

A few addresses are kept for Ur Next Door's own use, such as www, api, docs and developers, so a community cannot take them.

Choose a different name or address.

It is made from the name: lowercase English letters and numbers joined by dashes, with apostrophes dropped, up to 63 characters.

For example, "Asha's Bakery" becomes ashas-bakery.urnextdoor.com.

Yes. Every community has its own address in the form name.urnextdoor.com, and its home page, posts and pages all live there.

Anything you post while you are on that address goes into that community.

There is no option in the settings to change the address. Renaming the community changes only its name, not its address.

Choose the name carefully when you create it, because the address is made from it.

Open Community settings, General, change the Community name and press Save settings.

The new name must follow the same rules: up to 70 characters, letters, numbers and spaces. The web address stays the same.

Open Community settings, General, write in the Description box and press Save settings.

The description shows in the About card on the community's page, and a short preview appears in the communities list.

It is a guide shown to the creator and admins of a new community, with seven steps: create it, add a logo, say what it is about, give it its own look, write the first post, invite your first members (two or more, you included), and publish its About page.

Each step ticks itself once it is done. Visitors and other members never see it.

Press the close button at the top of the guide (Hide setup guide). The creator or any admin can do this.

It also goes away by itself once all seven steps are done, or 30 days after the community was created. Hiding it hides it for every admin, on the website and in the app.

No. One sign-in works on the main site and on every community's address, so you stay signed in as you move between them.

Some pages belong to all of Ur Next Door, not to one community: the full Marketplace and Jobs lists, member profiles and the communities list. They always open on urnextdoor.com.

A community's own services and jobs are in its Marketplace and Jobs tabs.

Copy your community's address, name.urnextdoor.com, from your browser and send it on WhatsApp or anywhere else.

People who open a public community can join it at once, and an Ask to join community lets them send a request. For a private community, invite people from its Members tab instead.

Open your community. If you are the creator, press the gear button in the community's header. If you are an admin, press Joined and choose Community settings.

Members and editors do not have settings.

General has the name, description and, for the creator, deleting the community. Preferences has privacy and who is shown as creator and author, and Appearance has colours and layout.

Components has the banner, logo and footer. Pages has the community's own pages. Apps has the WhatsApp button, Google Analytics, Facebook events and social links. Scheduled lists posts waiting to be published.

The creator and the admins. Editors and members cannot open the settings.

Only the creator can delete the community or make someone an admin.

Open Community settings, Preferences. Under Status, choose Public, Ask to join or Private, and press Save preferences.

You can change it again later in the same place.

Everything already posted in it becomes hidden from anyone who is not a member, and the community is removed from search engines and public view.

The same applies to Ask to join, except that people can still find the community and see its members.

Yes. Making a community public opens everything posted in it, including content that only members could see before.

Members should keep this in mind before posting something in a community they do not run.

Open Community settings, Preferences, and turn "Show who created this community" on or off, then save. It is off by default.

When it is on, the community's page says "created by" with the creator's name, and so does its card in the communities list.

When it is on, each post, question, poll and MCQ in the community shows the member who wrote it. When it is off, they show only the community's name, to everyone, admins and the author included.

It is on by default and is in Community settings, Preferences.

Yes. Your name is hidden on the post, but you can still edit and delete it as before.

No. It hides the author only on posts, questions, polls and MCQs. Comments and answers still show who wrote them.

Open Community settings, Appearance and pick an accent colour: Ur Next Door's own indigo (the default), one of 12 preset colours, or any colour you choose.

It colours buttons, links and highlights on your community's pages. The site adjusts the shades so text stays readable in light and dark mode.

Yes. In Community settings, Appearance, choose the default appearance: Match the device, Light or Dark.

It applies to visitors who have not picked their own. Anyone can still switch between light and dark.

Yes. In Community settings, Appearance, choose the layout: Container (a centred frame), Full width, or a custom width from 960 to 1600 pixels.

This only changes how it looks on a computer. Phones always show one column.

Yes. In Community settings, Appearance, choose how the sections (All, Posts, Questions and the rest) are shown: as tabs, as pills, or as a sidebar beside the feed.

Pills become one row you can swipe on a phone, and the sidebar turns back into tabs on narrow screens.

Open Community settings, Components, Logo. Choose a built-in icon, keep the initials, or upload a photo, then press Save logo. A square image works best.

A new community gets a built-in icon automatically until you choose one.

In the community's header, in the top bar of its pages, and as the icon in the browser tab. It also shows on the community's card in lists and in link previews.

Open Community settings, Components, Banner. Pick a gradient, a colour or one image for a single banner, or turn on the slider to show several images.

Saving the General settings never changes the banner.

It shows several banner images that move, instead of one fixed banner. You set it up in Community settings, Components, Banner.

Each image can have a caption, a link, a description for screen readers and a focus point, and a live preview shows it on a computer, tablet and phone before you save.

Up to 10 images. A caption can be up to 140 characters and an image description up to 160.

You can set the direction, slide or fade, the speed, looping and autoplay with how long each image stays, how many images show at once on a computer, tablet and phone, the arrows and the dots or counter, and the height and width.

You can also choose whether images fill the frame or show whole.

On a phone, visitors can swipe through the images. When swiping and the indicator are both on, the side arrows are hidden on a phone.

You choose how many images show at once on a phone (one or two), and the live preview in the banner settings shows the phone view before you save.

Yes. Autoplay always has a pause button and stops when someone uses the controls. It does not start for visitors whose device asks for reduced motion.

When the slider is on, its first image is used as the community's banner everywhere else, such as in link previews. Otherwise the single banner is used.

Not yet. The banner slider takes images only. Video slides are not available.

Every community has its own footer at the bottom of its pages, with its logo and name and a small "Powered by Ur Next Door".

Admins choose what it shows in Community settings, Components, Footer: a tagline, social icons, the light and dark switch, and columns of links.

Up to 5 columns, each with an optional title and up to 8 links.

A link can go to one of the community's pages, a section of its home such as Posts or Members, its home page, a web address, a path on the site or an email address.

Yes. In Community settings, Components, Footer, admins can turn it off, and Ur Next Door's own footer shows instead.

Visitors see a footer link to one of your community's pages only once that page is published. The four sample pages start as drafts.

Publish them in Community settings, Pages, and the links appear. The footer settings preview still shows drafts, marked, so you can arrange them first.

Ur Next Door's ads and cookies run on community pages, so the last line of every community footer says "Powered by Ur Next Door · Privacy" and links to Ur Next Door's Privacy Policy.

Your community's own policies go in your footer's columns.

Yes. Edit the Copyright line in Community settings, Components, Footer, up to 120 characters. If you leave it empty, it shows ©, the current year and your community's name.

You choose the layout for each kind of screen: 1 to 6 columns on a computer, 1 to 3 on a tablet, and 1 or 2 on a phone. On a phone the columns can also fold into sections that open from their titles.

A live preview shows it at the width of a computer, a tablet and a phone before you save.

Community pages are pages your community writes itself, such as About us, Contact us, a Privacy Policy or Terms of Use. Each has its own address on your community's site, like name.urnextdoor.com/p/about-us.

Admins write and publish them in Community settings, Pages.

Up to 20 pages. A page title can be up to 80 characters, its address up to 60, and its summary for search results up to 160.

Every community starts with these four sample pages as drafts, with headings only, so you have a starting point.

Nobody but your admins sees them until you fill them in and publish them. You can also delete any you do not need.

Open Community settings, Pages, open the page and write its text. Under Visibility choose Published, then save.

A draft is seen only by the community's admins. Once published, it shows to everyone who can see the community, and a footer link to it appears.

It is made from the page title, and you can edit it. Use lowercase letters, numbers and single dashes, up to 60 characters.

For example, a page called Contact us gets the address /p/contact-us on your community's site.

A published page can be seen by anyone who can see the community. In a private community, only its members can see its pages.

Drafts are visible only to the community's admins.

A public community's published pages can be found by search engines, but only once the community itself is eligible to be on Google.

Pages of Ask to join and private communities are never shown to search engines.

No. The sample Privacy Policy and Terms of Use pages have headings only, and the wording is for your community to write. It is not legal advice.

Ur Next Door's own Terms and Privacy Policy still apply to everyone on the site.

A community can have only one page of each sample kind: About us, Contact us, Privacy Policy and Terms of Use. The option comes back if you delete the existing one.

You can always add a blank page with any title instead.

Each community page has a size limit. Move part of the text into a second page and link the two.

Open Community settings, Apps, WhatsApp widget, turn it on and add your WhatsApp number with the country code, or the invite link of your WhatsApp group or channel.

You can choose its style, label (up to 30 characters), side of the screen, an optional greeting (up to 120 characters), and whether it shows on computers, phones or both.

A community shows no WhatsApp button until its admins add their own in Community settings, Apps.

Ur Next Door's own WhatsApp button is never shown on a community's pages in its place.

The link must be a WhatsApp group invite (it starts with https://chat.whatsapp.com/) or a channel link (it starts with https://whatsapp.com/channel/).

For a chat with a number, use the full number with the country code, like +91 98765 43210.

Open Community settings, Apps, Social links and add up to 12 links in the order you want.

You can link Facebook, Instagram, LinkedIn, X, YouTube, WhatsApp, Telegram, Threads, TikTok, Pinterest, Reddit, Discord, GitHub, a website and an email address. They show as icons in your community's footer, and in its About card if you choose.

Each link must point to a page on that network's own website. For example, an Instagram link must be on instagram.com, like https://instagram.com/yourname.

A website link needs a full web address, like https://example.com, and an email link needs a real email address. The error message shows an example of a link that works.

Yes. In Community settings, Apps, Google Analytics, turn it on and paste your Google Analytics 4 measurement ID, which starts with G-.

Visits and events on your community's pages then go to your property as well as Ur Next Door's. It works on the live site only.

You pasted Ur Next Door's own measurement ID, not yours. Copy the measurement ID of your own Google Analytics 4 property, which looks like G-ABC123XYZ.

Yes. In Community settings, Apps, Facebook events, turn it on and paste your pixel ID from Meta Events Manager. It is a number only.

Visits and events on your community's pages, except its settings pages, then go to your pixel. It works on the live site only.

On that community's pages, the same browsing events Ur Next Door records also go to the community's Google Analytics or Meta Pixel. They never receive your Ur Next Door account id.

Read more in the Privacy Policy.

A built-in statistics page for communities is not available yet. To measure visits, you can connect your own Google Analytics or Meta Pixel in Community settings, Apps.

Each test series has its own analytics page for the people who run it.

Open Community settings, Scheduled. The creator and admins see everything waiting to publish in the community, from every member, with its author and time.

You can reschedule, publish or edit your own items there, and delete anyone's.

Not yet. Every community uses an address on urnextdoor.com, in the form name.urnextdoor.com. Custom domains are not available.

Not yet. There are no ready-made community templates. After you create a community, you set its colour, layout, banner, logo and pages in its settings.

Not yet. Every community shows the same sections. You can change how they look (tabs, pills or a sidebar) in Community settings, Appearance.

Not yet. Fonts, corner styles and an announcement bar are not available. You can change the colour, light or dark default, layout and section style.

Open Create and choose what to write. In "Show it in", pick the community instead of My profile only.

If you start from the community's own site, the post goes into that community automatically. Only editors, admins and the creator can post in a community.

Yes, if you are an editor, admin or creator there. Edit your post, question, poll or MCQ, pick the community in "Show it in" and save. Only the item's author can move it.

Its address moves to the community's site, and the old address forwards there.

Edit the post and choose My profile only in "Show it in", then save. Only the author can move an item.

The community's creator can edit your item but cannot move it out.

The community's creator can delete any post, question, poll, MCQ or answer in the community, whoever wrote it. Open the item, open its menu (the three dots) and choose Delete.

Any signed-in member can also report an item that breaks Ur Next Door's rules from the same menu.

The creator of a community can delete any comment on posts, polls and MCQs in it, whoever wrote it. Open the comment's menu (the three dots) and choose Delete.

Editors and admins cannot remove comments written by other people. Ask the creator to do it.

Sign in, open the post, question, poll or MCQ, open its menu (the three dots) and choose Report. Pick a reason, add details if you like, and press Submit report.

Reports go to the Ur Next Door team, who review every report privately. The community's admins do not see reports.

There is no Report button for a community itself. Report the posts or the people that break the rules from their pages.

For a problem with the whole community, write to the team from the Contact page or at support@urnextdoor.com.

Open the Members tab, find the person and press Remove. Admins can remove members and editors, and the creator can also remove admins.

The person is not notified.

There is no ban list. In a public community, a removed person can join again.

To control who gets in, set the community to Ask to join or Private in Community settings, Preferences, so new members need approval or an invitation.

It shows the items you archived in that community, so you can find and restore them. Only you see your own archived items.

Archiving hides an item from everyone else without deleting it.

All shows everything. Posts, Questions, Polls and MCQs show each kind. Tests has its test series, Marketplace its services, Jobs its job openings, and Members its member list.

Signed-in members also see Archived, with the items they archived in that community.

When the All, Posts, Questions, Polls or MCQs tab has nothing yet, the community's editors, admins and creator get one button to start: Write a post, Ask a question, Create a poll or Create an MCQ.

It opens the editor with the community already picked.

Open the community's Members tab. In Invite people, search by name or @username, pick people and press Invite. You can invite 10 people at a time.

They get a notification and can accept or decline.

The creator and admins. Editors and members cannot send invitations.

Members can still share the community's address with friends, who can join or request to join if the community is public or Ask to join.

People are skipped if they are already members, if the username does not exist or the account is not active, or if they do not accept community invites from you.

A person does not accept your invites when they chose, under Who can send you community invites in their settings, to get them only from their connections or from nobody, or when one of you has blocked the other. Ask them to join from the community's page instead if it is public or Ask to join.

Open the community's Members tab. Under Requests to join, press Approve or Decline for each person.

Approved people become members and get a notification. Declined people are not told.

The community's editors, admins and creator. They see a New test series button on its Tests tab.

Members who are not editors cannot make one. Ask an admin to make you an editor if you want to.

It lists the services offered by that community.

Signed-in members see an Offer a service button. Offering a service in the community's name needs the editor role or higher there, otherwise you offer it as yourself. A public community's services also appear in the main Marketplace.

It lists the job openings posted by that community.

Signed-in members see a Post a job button. Posting a job in the community's name needs the editor role or higher there. A public community's jobs also appear on the main Jobs page.

A public community is shown to search engines once 5 items published in it score 75 or more on the SEO score, counting only items of 300 or more words. After that, each item shows once it scores 75 or more itself.

Everything published in a community counts for the community, not for the member who posted it.

The creator and admins of a public community see a "Get {name} on Google" card on its All tab, showing how many items qualify out of 5.

Only the creator also sees which items are closest to counting.

Most likely it has not yet reached the bar: a public community needs 5 items of 300 or more words that score 75 or more on the SEO score. A community with nothing published is also kept out of search engines.

Ask to join and private communities are never shown to search engines.

Yes. The Ur Next Door team can keep a community off Google and ads. Its pages then stay out of search engines whatever their scores. Nothing is deleted.

If you think this was a mistake, contact the team on the Contact page.

Only the creator can delete a community. Open Community settings, General, type the community's name in the Delete community box to unlock the button, then press Delete community.

This cannot be undone.

No. Only the creator can delete a community. Admins can change its settings and manage members, but they do not see the delete option.